Installation help
Share the download link, app package version, Windows requirements, and setup wizard checklist.
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Help for installation and activation
Find setup guidance for installation, 30-day trial activation, license activation, store setup, and the first billing counter.
License activation
Customers can start with a 30-day extendable trial or use their license key, store code, station code, and an internet connection for first activation.
Email supportStore readiness
Prepare store details, counter information, receipt printer settings, and first-user access before installation.
View plansSetup checklist
Common checks before contacting support
App package
- Confirm Windows 10 or Windows 11
- Extract and run the app package as a trusted user
- Install .NET Desktop Runtime if required
Activation
- Check internet during first activation
- Verify license key spelling or 30-day trial selection
- Confirm store and station code
Printing
- Install printer driver in Windows
- Set default paper size
- Print a Windows test page first
FAQ
Frequently asked questions
Can VaaniPOS work without internet?
Yes. Daily billing can use local storage. Internet is needed for first activation and future cloud sync features.
Do customers need their own Azure account?
No. VaaniPOS handles the required service setup. Shops only need the app package, activation details, and internet during first activation.
How long is the trial?
The standard trial is 30 days. It can be extended when the store needs more time for evaluation or setup.
Can I use a receipt printer?
Yes. VaaniPOS is designed for Windows-supported receipt printers and ESC/POS-style receipt output.
Can pricing change for multiple stores?
Yes. Plans can be adjusted for number of stores, stations, support needs, and cloud features.
Contact
Email supportNeed help setting up a shop?
Send your store type, number of counters, and printer details.